Terms of Use
Please read these Terms of Use and our Privacy Policy carefully before using the services offered by Yieldmonk Technologies LLC.
Introduction and Scope
- (a)The App;
- (b)The underlying application software, game client software, and mobile platform client software ("Software");
- (c)Our website(s) at https://yieldmonk.com, including any online store or shop ("Site");
- (d)Any other apps, websites, games, or services that link to these Terms, regardless of how you access or use them, including through mobile devices;
Any updates, upgrades, patches, and new features added to or augmenting the Services are also subject to these Terms.
If, despite this restriction, a minor accesses or uses the Services, it shall be deemed that such access or use is with the knowledge and consent of the minor's parent or legal guardian. The parent or legal guardian shall be deemed to have accepted these Terms on the minor's behalf and shall be fully responsible for:
- i.All purchases, transactions, or payments made by the minor;
- ii.All content posted or shared by the minor;
- iii.Compliance with all applicable laws relating to minors' use of digital services;
Whether the minor's account is now open or created later, and whether or not the minor is supervised by you during such use of the Services.
The Company reserves the right to terminate any Account if it is discovered that the User is under 18 years of age, without any liability, refund, or compensation.
- iv.Posting the updated Terms on the App and/or Site;
- v.Sending you an in-app notification; or
- vi.Sending you an email (if provided).
We encourage you to review these Terms periodically. Your continued access to or use of the Services after the posting of revised Terms shall constitute your acceptance of and agreement to such revised Terms. If you do not agree to the revised Terms, you must stop using the Services immediately.
- i.Release certain Services or features in a beta or test version, which may not work correctly or in the same way the final version may work;
- ii.Impose limits on certain features;
- iii.Restrict your access to parts of, or the entire, Services;
in our sole discretion and without notice or liability to you.
Privacy
- i.Using the in-app data deletion functionality;
- ii.Contacting us at [email protected];
- iii.Submitting a request to the Grievance Officer (as per Section 18.8).
We will process your deletion request in accordance with applicable law and our Privacy Policy. Please note that certain data may be retained as required by law or for legitimate business purposes, as detailed in our Privacy Policy.
Limited License
- i.Download, install, and use the Software on a compatible device that you own or control;
- ii.Access and use the Services solely for your personal, non-commercial use;
- iii.Use the Services to create, process, modify, and share content as permitted by the features and functionality of the App;
- iv.Download and store output generated through the Services on your personal devices.
- v.Use the Services to create, develop, modify, upload, and share UGC as part of the Game (where such features are available); and
- vi.Earn, receive, purchase, and use Virtual Items (as defined below) and In-Game/In-App Credits (as defined below) within the Game solely for personal entertainment purposes.
The Company's proprietary text, graphics, images, illustrations, trademarks, trade names, service marks, logos, page headers, button icons, scripts, source code, and other content ("Company Content") are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of India and international treaties. Except as explicitly stated in these Terms, the Company reserves all rights in and to the Services and Company Content.
- i.Commercial Use: Sell, rent, lease, commercially exploit, or use any part of the Services for any commercial purpose or the benefit of any third party;
- ii.Copying and Distribution: Copy, reproduce, distribute, republish, transmit, publicly display, or publicly perform any portion of the Services or Content;
- iii.Modification: Modify, adapt, translate, or create derivative works based on the Services or Content, including removing any proprietary rights notices;
- iv.Reverse Engineering: Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Services or Software (except where applicable law, including Section 52 of the Copyright Act, 1957, expressly permits despite this limitation);
- v.Distribution and Transfer: Distribute, transfer, sublicense, lease, lend, or rent the Services to any third party;
- vi.Automated Access: Use any robot, spider, crawler, scraper, or any other automatic device or manual process to monitor, copy, scrape, or extract data from the Services without our prior written consent;
- vii.Mirroring: Mirror or frame any part or whole of the Services on any other server or as part of any other website without our prior written consent;
- viii.Circumvention: Attempt to defeat, avoid, bypass, remove, deactivate, or circumvent any technological measures, encryption, or security features implemented in connection with the Services;
- ix.Unauthorized Access: Attempt to gain unauthorized access to any portion or feature of the Services, including other users' accounts;
- x.Interference: Interfere with, disrupt, or place undue burden on the Services, servers, or networks connected to the Services;
- xi.Cheating: Use any modified, hacked, or unauthorized version of the Software, including use of cheats, automation software, bots, hacks, mods, or unauthorized third-party software designed to modify or provide an unfair advantage;
- xii.Real-Money Trading: Buy, sell, trade, transfer, or otherwise exchange Virtual Items, In-Game Credits, or accounts outside the Services for real money, cryptocurrency, or other value;
- xiii.Multiple Accounts: Create, access, or use multiple Accounts with respect to any single Game or Service, except where expressly permitted;
- xiv.Account Transfer: Attempt to sell, gift, trade, or transfer your Account or any associated Virtual Items or In-Game Credits to any third party;
- xv.Game Disruption: Disrupt the normal flow of gameplay, intentionally manipulate game outcomes, collude with other players unfairly, or otherwise act in a manner that negatively affects other users' ability to enjoy the Services.
- xvi.Other Unauthorized Use: Use the Services in any manner not expressly authorized by these Terms.
User Accounts and Security
- i.Provide accurate, complete, and current information during registration and keep such information up to date;
- ii.Keep your password and account credentials confidential;
- iii.Use only your own User ID and password when logging in;
- iv.Log out from your Account at the end of each session;
- v.Immediately notify the Company of any unauthorized use of your Account, User ID, or password, or any other breach of security;
- vi.Accept responsibility for all activities that occur under your Account.
- i.Extended periods of inactivity;
- ii.Violation of the letter or spirit of these Terms;
- iii.Violation of any applicable law or regulation;
- iv.Fraudulent, harassing, defamatory, threatening, or abusive behaviour;
- v.Behaviour harmful to other Users, third parties, or the Company's business interests or reputation;
- vi.Conduct that may subject the Company to legal or regulatory action;
- vii.Filing of any claim against the Company.
Use of an Account for illegal, fraudulent, harassing, defamatory, threatening, or abusive purposes may be referred to law enforcement authorities without notice to you.
User Content and User-Generated Content
- i.Operating, providing, and improving the Services;
- ii.Marketing, advertising, and promoting the Services;
- iii.Training artificial intelligence and machine learning models (in anonymized or de-identified form where applicable);
- iv.Any other purpose in connection with the Services at the Company's discretion.
- i.You are the creator and owner of, or have the necessary rights, licenses, consents, and permissions to use and authorize the Company to use and exercise the licenses granted herein;
- ii.Your User Content and the use thereof do not and will not:
- a.Infringe, violate, or misappropriate any third-party intellectual property rights;
- b.Slander, defame, libel, or invade the rights of privacy, publicity, or other proprietary rights of any person;
- c.Require the Company to obtain licenses from or pay compensation to any third party;
- d.Result in a breach of contract between you and a third party;
- e.Cause the Company to violate any law, rule, or regulation;
- iii.Your User Content does not contain any false, misleading, defamatory, obscene, harmful, or unlawful material;
- iv.If your User Content contains personal data of third parties, you have obtained all necessary consents.
- i.Endorse, verify, or guarantee the accuracy, reliability, or legality of any User Content;
- ii.Control Content posted through the Services;
- iii.Accept liability for User Content submitted by users.
By using the Services, you may be exposed to Content that you may consider offensive, indecent, or objectionable. The Company shall not be liable for any such Content.
- i.User Content or Account that:
- ii.Violates these Terms or applicable law;
- iii.Is the subject of a complaint from another User;
- iv.Is the subject of a valid legal notice or order;
- v.Is otherwise objectionable in the Company's sole discretion;
- vi.Certain User Content may not be completely.
Certain User Content may not be completely removed, and copies may continue to exist on our servers or backup systems. The Company is not responsible or liable for the removal or deletion (or failure to remove or delete) of User Content. Content shared with others or publicly may remain accessible even after deletion from your account.
- i.You agree that the Company is free to use it without any restriction, compensation, attribution, or obligation to you;
- ii.The Company may independently develop identical or similar features, products, or enhancements;
- iii.You grant the Company the same irrevocable, perpetual, worldwide license as described in Section 5.3 for all Feedback and Submissions.
- i.In a manner that is offensive, defamatory, sexually explicit, or otherwise objectionable (as determined by the Company)
- ii.In connection with false, defamatory, libelous, or slanderous statements concerning the Company;
- iii.In a manner intended or reasonably likely to suggest affiliation with, or endorsement by, the Company;
- iv.For any commercial purpose without the Company's prior written consent.
Prohibited Conduct and Content
- i.Unlawful and Harmful Content:
- a.Upload, post, email, transmit, or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, alarming, distressing, tortuous, defamatory, vulgar, obscene, pornographic, paedophilic, libelous, invasive of another's privacy (including bodily privacy), insulting or harassing on the basis of gender, caste, race, ethnicity, religion, or any other protected characteristic.
- b.Upload or transmit Content that is hateful, promotes enmity between different groups on grounds of religion, race, caste, sex, or place of birth, or incites violence.
- ii.Harm to Minors: Use the Services to harm minors in any way or make available Content that is harmful to children or minors.
- iii.Intellectual Property Violations:
- a.Upload, post, or transmit Content that infringes any patent, trademark, copyright, trade secret, or other intellectual property or proprietary rights of any party.
- b.Upload Content belonging to a third party without the right to do so under any law, contract, or fiduciary relationship.
- iv.National Security and Public Order:
- a.Upload, post, or transmit Content that threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order.
- b.Upload Content that causes incitement to the commission of any cognizable offense or prevents investigation of any offense.
- c.Upload Content that is insulting to any other nation.
- v.Misinformation:
- a.Upload Content that deceives or misleads the addressee about the origin of the message.
- b.Knowingly and intentionally communicate misinformation or information that is patently false, untrue, or misleading in nature.
- c.Upload Content that, in respect of any business of the Central Government, is identified as fake, false, or misleading by such fact-check unit as the relevant authority may notify.
- vi.Impersonation and Fraud:
- a.Impersonate any person or entity or misrepresent your affiliation with a person or entity.
- a.Forge headers or manipulate identifiers to disguise the origin of Content.
- b.Make, enable, or permit transactions you are not authorized to make.
- vii.Privacy Violations:
- a.Violate the privacy of others or "stalk" or otherwise harass another person.
- b.Collect, harvest, or store personal data of other Users without consent.
- viii.Security and Technical Violations:
- a.Attempt to decompile, reverse engineer, disassemble, or hack the Services or any connected network.
- b.Attempt to breach, defeat, or overcome any security or encryption measures.
- c.Upload software viruses, worms, Trojan horses, or any code designed to interrupt, destroy, or limit functionality.
- ix.Spam and Solicitation: Upload unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any unauthorized form of solicitation.
- x.Service Disruption:
- a.Interfere with, manipulate, or disrupt the Services or connected servers or networks.
- b.Take any action that could damage, disable, overburden, or impair the Services.
- xi.Gambling and Money Laundering:
- a.Use the Services for purposes relating to or encouraging money laundering or gambling (unless the Service is a specifically licensed and regulated real-money gaming platform).
- b.Upload Content relating to or encouraging money laundering or gambling.
- xii.Violation of Laws: Use the Services to intentionally or unintentionally violate any applicable local, state, national, or international law, rule, code, directive, guideline, policy, or regulation.
- xiii.Anti-Corruption: Use the Services to provide material support or resources to any organization designated as a terrorist organization by any government;
- xiv.Cheating and Exploits:
- a.Use cheats, exploits, automation software, bots, hacks, mods, or any unauthorized third-party software designed to modify or interfere with the Software.
- b.Use any modified, hacked, or unauthorized version of the Software.
- c.Exploit bugs, glitches, or game mechanics in unintended ways to gain an unfair advantage.
- xv.Real-Money Trading: Buy, sell, trade, transfer, redeem, or otherwise exchange Virtual Items, In-Game Credits, or accounts for real money, cryptocurrency, or other value outside the Services.
- xvi.Game Integrity:
- a.Manipulate game outcomes, matchmaking, rankings, or leaderboards.
- b.Collude with other players unfairly or engage in match-fixing.
- c.Disrupt the normal flow of gameplay or negatively affect other Users' experience.
- d.Engage in toxic behaviour, griefing, or intentionally ruining the experience for others.
- xvii.Multiple Accounts: Create, access, or use multiple Accounts with respect to any single game or Service (except where expressly permitted).
- xviii.Account Trading: Attempt to sell, gift, or transfer your Account or any associated Virtual Items or In-Game Credits to any third party.
- xix.Non-Permissible Games:
- a.Upload or transmit Content that is in the nature of an online game that is not verified as a permissible online game (where applicable under state or central laws).
- b.Upload Content in the nature of advertisement or surrogate advertisement for a non-permissible online game or gaming intermediary offering such game.
Monitoring and Enforcement of Content
- i.Ensuring compliance with these Terms;
- ii.Responding to complaints from Users;
- iii.Acting upon valid notices of intellectual property infringement;
- iv.Complying with legal instructions, orders, or notices from any regulatory or governmental body or court of competent jurisdiction;
- v.Protecting the safety and integrity of the Services and Users.
- i.All In-Game Credits, Virtual Items, subscriptions and other entitlements shall be forfeited;
- ii.No refund will be made in respect of the same to the fullest extent permitted by law;
- iii.You may be reported to law enforcement authorities, if applicable.
- i.Comply with legal process;
- ii.Enforce these Terms;
- iii.Respond to claims that Content violates the rights of third parties;
- iv.Respond to your requests for customer service;
- v.Protect the rights, property, or personal safety of the Company, its Users, and/or the public.
- i.For gaming applications: The Company may, from time to time and at its sole discretion, impose limitations on allowable playtime, purchases of in-game items, or other usage parameters for individual users or user groups, in compliance with applicable regulations.
- ii.For General Apps: Certain features, including premium features, may be limited in usage due to technical constraints such as AI model capabilities, processing capacity, or server resources. The Company may modify feature limitations at its discretion.
Software Updates and Patches
Fees, Payments, and Transactions
- i.Make a one-time payment ("One-Time Payment");
- ii.Purchase a recurring subscription ("Subscription");
- iii.Make in-app purchases ("In-App Purchases");
- iv.Purchase diamonds, coins, or other in-game credits ("In-Game Credits");
- v.Purchase virtual in-game items, skins, characters, or other entitlements ("Virtual Items").
- i.By initiating any purchase ("Transaction"), you expressly authorize us (or our third-party payment processor) to charge you for such Transaction;
- ii.You may be required to provide payment information, including credit/debit card number, UPI ID, net banking details, wallet credentials, or other payment method details, and billing address ("Payment Information");
- iii.You represent and warrant that:
- a.You are authorized to use the payment method provided;
- b.All Payment Information is true, accurate, and complete; and
- c.You will keep your billing account information current at all times.
- iv.By providing Payment Information, you authorize the Company or the applicable third-party payment service provider to charge your payment method for Transactions you select, plus applicable taxes and charges;
- v.You agree to allow the Company to use any updated account information regarding your payment method provided by your issuing bank or payment network.
- i.Prices for the Services, including Premium Features, Subscriptions, In-Game Credits, and Virtual Items, may vary by region and are determined at the Company's sole discretion. Prices for Users in India may differ from prices applicable to Users in other countries or regions ("Rest of World" or "ROW"). The applicable price will be displayed to you in your local currency (or in a currency determined by the applicable app store or payment platform) at the time of purchase, based on your location, app store region, or payment method.
- ii.Stated prices exclude all applicable taxes (including GST), duties, and currency exchange settlements, unless explicitly stated otherwise;
- iii.You are solely responsible for paying all applicable taxes and charges;
- iv.We may change prices at any time. Fixed-term offers will remain at the stated price for the duration of that term;
- v.All applicable taxes, including Goods and Services Tax (GST) under the Central Goods and Services Tax Act, 2017, and the respective State GST Acts, will be charged as applicable.
- i.Automatic Charging: The Subscription fee ("Subscription Fee") will be automatically charged at the beginning of each Subscription Period (weekly, monthly, annually, or other period as specified) at the then-current rate.
- ii.Renewal: Subscriptions will be automatically renewed for further Subscription periods until cancelled by you before the renewal date.
- iii.Monitoring: Subject to applicable laws, your subscription and all renewal notifications are managed directly by the platform through which you subscribed (Google Play or the Apple App Store). We therefore recommend that you regularly check your subscriptions within Google Play or the Apple App Store to stay informed of upcoming charges.
- iv.Lifetime Subscriptions: For lifetime Subscriptions (if applicable), "lifetime" means ten (10) years or until the Company ceases to commercially offer the Services, whichever is shorter. The Company makes no warranties as to the expected duration and reserves the right to modify terms, provided that the duration will not be shortened below the specified period. Lifetime Subscriptions are non-transferable, non-assignable, and non-resalable.
- v.Technical Limitations: Certain features, including Premium Features, may be limited in usage even after purchasing a Subscription due to technical constraints.
For iOS (App Store):
- i.Open Settings on your iPhone or iPad.
- ii.Tap on your name at the top, then select Subscriptions.
- iii.Locate the subscription you want to cancel.
- iv.Tap Cancel Subscription and confirm.
For Android (Google Play Store):
- i.Open Google Play Store.
- ii.Tap your profile icon > Payments & Subscriptions > Subscriptions.
- iii.Find the subscription and select it.
- iv.Tap Cancel Subscription and follow prompts.
In-App:
- i.Open the App;
- ii.Go to Settings and then Support.
- iii.Cancel Subscription (if available) and
- iv.follow the on-screen instructions.
Upon cancellation, your Subscription shall not be renewed. You will continue to have access until the end of the current Subscription Period. No refund will be made for the remaining unused portion of the current Subscription Period.
Refund Policy
- i.The service has not been substantially utilized;
- ii.You have not used any Premium Features after purchase; and
- iii.The request is for your most recent payment.
- i.You submit your request to [email protected] within forty-eight (48) hours of the renewal charge date;
- ii.Your account shows no activity after the renewal date;
- iii.This applies only to the most recent renewal payment;
- iv.You have not previously received a renewal refund for this account (one-time courtesy).
- i.Trial subscription fees (which are non-refundable);
- ii.Requests made after the applicable refund period;
- iii.You have used the service after the renewal date;
- iv.Dissatisfaction based on personal preference;
- v.Lack of awareness of charges, trial conversion, or auto-renewal terms;
- vi.In-Game Credits or Virtual Items that have been used or redeemed.
- For Android: https://support.google.com/googleplay?p=refundAWF
- For iOS: https://support.apple.com/en-us/118223
For refund-related queries, you may also contact us at [email protected]
- i.License, Not Sale: Your right to use any In-Game Credits or Virtual Items is a limited, non-exclusive, non-assignable, non-transferable, non-sublicensable, revocable license to use such items solely for your personal entertainment and non-commercial use within the Services only;
- ii.No Real-World Value: In-Game Credits and Virtual Items do not constitute personal property, have no monetary value, and have no value outside of the Services;
- iii.No Exchange: In-Game Credits and Virtual Items cannot be sold, traded, transferred, redeemed, or otherwise exchanged for cash, cryptocurrency, or other goods or services outside the Game and Services;
- iv.Redemption: In-Game Credits may only be redeemed for Virtual Items or other entitlements available within the Game and Services;
- v.Validity: Once purchased, In-Game Credits and Virtual Items remain valid until:
- a.Fully used or redeemed within the Services;
- b.Your Account is terminated for any reason;
- c.The Company is no longer able to legally service your Account; or
- d.Your Account is deactivated due to inactivity (as per Section 4.7 above).
- vi.Enforcement: The Company may impose measures to prevent use of In-Game Credits and Virtual Items inconsistent with this license, including revoking the license and reversing or cancelling transactions.
- vii.Modification: The Company reserves the right to manage, regulate, modify, or eliminate Virtual Items and In-Game Credits at any time, with or without notice.
- viii.Third-Party Purchases: If you purchased In-Game Credits or Virtual Items from an authorized third party, consult their terms regarding refunds and policies.
Intellectual Property Complaints
- i.A physical or electronic signature of a person authorized to act on behalf of the copyright owner;
- ii.A description of the copyrighted work(s) claimed to be infringed;
- iii.Identification of the allegedly infringing material and its location on the Services;
- iv.Your contact information (physical address, telephone number, and email);
- v.A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
- vi.A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner.
- i.A physical or electronic signature of a person authorized to act on behalf of the trademark owner;
- ii.A description of the trademark right claimed to be infringed;
- iii.Identification of the infringing content and its location on the Services;
- iv.Your contact information;
- v.A good faith belief statement;
- vi.An accuracy and authorization statement.
Email: [email protected]
- i.You may submit a counter-notification to the Company;
- ii.Any counter-notification submitted on behalf of a minor must be submitted by a parent or legal guardian;
Upon receipt of a valid counter-notification, the Company reserves the right to send a copy to the original complainant and, unless the complainant files a legal action within fifteen (15) business days, may reinstate the removed content at its sole discretion.
- i.Remove or disable access to material that infringes intellectual property rights of third parties;
- ii.In appropriate circumstances, terminate Accounts of and block access to the Services by any User who repeatedly or egregiously infringes copyrights or other intellectual property rights.
Disclaimer of Warranties
- i.System failure, network issues, or technical snags;
- ii.Loss of data;
- iii.Acts of God, natural disasters, floods, earthquakes;
- iv.Epidemics, pandemics, quarantine;
- v.Riot, civil disturbance, or war;
- vi.Government actions, sanctions, or embargoes;
- vii.Strikes, labour disputes;
- viii.Power failures or interruptions;
- ix.Changes in applicable law or regulation.
- i.Some outputs may exhibit artifacts or deviations from the user's intended vision;
- ii.Perfect fidelity, accuracy, or reliability cannot be guaranteed in every instance;
- iii.AI outputs may not reflect the views of the Company;
- iv.Users should exercise independent judgment regarding AI-generated content.
- i.Game features, including online multiplayer, may be subject to server availability, maintenance, and technical limitations;
- ii.Game balance, mechanics, and content may change at any time;
- iii.Online connectivity and performance may vary based on your device, network, and location.
Indemnification & Limitation of Liability
- i.Your access, use, or misuse of the Services;
- ii.Your User Content (including any UGC);
- iii.Your violation or breach of any term of these Terms or any applicable policy;
- iv.Your actual or alleged violation of any law, regulation, or rights of a third party (including intellectual property rights);
- v.The hosting, operation, management, and/or administration of the Services by or on behalf of the Company;
- vi.The removal of your Account or Content in accordance with these Terms;
- vii.Any breach of your representations or warranties under these Terms.
- i.Loss of use, profits, revenues, goodwill, anticipated savings, or business opportunity;
- ii.Any indirect, incidental, special, consequential, or punitive damages;
- iii.Loss of data, service interruption, computer or device failure;
- iv.Cost of substitute services;
- v.Any damages resulting from the use of or inability to use the Services;
Links to Third-Party Sites and Services
- i.Has not reviewed and assumes no responsibility for the content, functionality, security, services, privacy policies, or other practices of Third-Party Services;
- ii.Is not responsible for the availability, accuracy, or content of Third-Party Services;
- iii.Is not liable for any loss, damage, or harm arising from your use of or inability to use Third-Party Services;
- iv.Is not responsible for any transactions between you and third parties.
Governing Law and Dispute Resolution
- i.Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 (as amended from time to time);
- ii.The arbitration shall be conducted under the rules of Delhi International Arbitration Centre for the time being in force, which rules are deemed incorporated by reference;
- iii.The seat of arbitration shall be New Delhi, India.
- iv.There shall be one (1) arbitrator mutually appointed by the parties. In the absence of mutual agreement within thirty (30) days of the arbitration request, the arbitrator shall be appointed in accordance with the applicable arbitration rules;
- v.The language of the arbitration shall be English;
- vi.The arbitration proceedings and any award shall be confidential, except as required by law;
- vii.Each party shall initially bear its own costs and expenses. The arbitrator may allocate costs and expenses (including reasonable legal fees) in the final award based on the merits;
- viii.The arbitrator's award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction;
- ix.This arbitration provision shall survive termination of these Terms.
Your Representations and Warranties
You represent and warrant that:
- i.You possess the legal capacity (and in the case of a minor, that a parent or legal guardian has given valid consent) and the right and ability to enter into these Terms and to comply with all of its terms;
- ii.You will use the Services for lawful purposes only and in accordance with these Terms and all applicable laws, rules, codes, directives, guidelines, policies, and regulations;
- iii.You will only use the Services on a device on which such use is authorized by the device's owner;
- iv.All information you provide to the Company is accurate, complete, and current;
- v.You will not use the Services for any purpose prohibited by these Terms or applicable law;
- vi.You are not located in a country subject to a government embargo or designated as a "terrorist-supporting" country by any government, and you are not listed on any government list of prohibited or restricted parties.
Termination
- i.Using the account deletion feature in the App (if available);
- ii.(b) Contacting us at [email protected];
Note: Deleting the App does NOT automatically cancel Subscriptions or terminate your Account.
- i.You violate or breach these Terms;
- ii.You engage in fraudulent, illegal, harassing, defamatory, threatening, or abusive activities;
- iii.Your conduct may harm other Users, third parties, or the Company;
- iv.Extended periods of inactivity (as specified in Section 4.7);
- v.The Company is required to do so by law or legal order;
- vi.The Company ceases offering the Services or a portion thereof;
- vii.Any other reason the Company deems appropriate.
- i.Your right to access and use the Services immediately ceases;
- ii.The Company may delete your Account and all associated Content;
- iii.All In-Game Credits, Virtual Items, and other entitlements shall be forfeited with no refund (to the fullest extent permitted by law);
- iv.You remain liable for any amounts owed prior to termination;
- v.Any pre-payments and purchases are strictly non-refundable (subject to applicable law);
General Provisions
- i.Such provision shall be deemed severable from these Terms;
- ii.It shall not affect the validity and enforceability of any remaining provisions in such jurisdiction;
- iii.It shall not affect the validity and enforceability of the provision in question under the law of any other jurisdiction;
- iv.The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed entirely.
To the Company: You may send notices in writing to the Company at the address set forth in Section 18.8 or via email to [email protected]
- In accordance with the applicable laws, the Company has appointed a Grievance Officer. If you believe another User of our Services is violating these Terms, or if you have any complaints, concerns, or grievances relating to the Services, any Content on the Services, or any violation of your rights, please contact our Grievance Officer.
The Grievance Officer will acknowledge your complaint within twenty-four (24) hours of receipt. The Grievance Officer will endeavour to resolve the complaint, in compliance with applicable law.
ACKNOWLEDGMENT
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE SERVICES, OR BY CREATING AN ACCOUNT, YOU ACKNOWLEDGE THAT:
- i.YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE;
- ii.YOU HAVE READ AND UNDERSTOOD OUR PRIVACY POLICY;
- iii.IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN HAS CONSENTED TO THESE TERMS ON YOUR BEHALF;
- iv.IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICES.